Privacy Policy
Information We Collect
We collect personal information you voluntarily provide via contact forms, service bookings, and newsletter sign-ups, including name, email address, phone number, and billing details. We also automatically collect certain data through cookies and analytics tools, such as IP address, browser type, pages visited, and time spent on our site. This helps us improve user experience and content relevance.
How We Use Your Information
- To deliver our scheduled coaching sessions, workshops, and related services.
- To communicate with you regarding account management, support, and updates.
- To send occasional promotional materials only with your explicit opt-in.
- To comply with legal obligations and enforce our terms of service.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share aggregated, de-identified data with research partners for academic purposes. We may disclose information if required by law, court order, or to protect our rights and property. All payment processing is handled by PCI-DSS compliant gateways, and we do not store full credit card numbers.
Data Security
We implement industry-standard security measures including SSL encryption, firewalls, and regular security audits. Access to personal data is restricted to authorized personnel only. Despite our efforts, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
Your Rights
You have the right to request access, correction, deletion, or portability of your personal data. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Third-Party Services
Our website uses third-party services like Google Analytics and Stripe. These providers have their own privacy policies governing the use of your information. We encourage you to review their policies. We are not responsible for the content or practices of external sites.
Policy Updates
We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date. We will notify you of material changes via email or a prominent notice on our site. Continued use after changes constitutes acceptance.
